Concurrent Session 2A: Recognising the growing crisis: addressing housing insecurity for older people

Presentations and panel discussion on the housing pressures experienced by older people as well as opportunities and areas for action.

Short presentation from each speaker (Nissa and Wendy to present jointly) followed by panel discussion with facilitated questions from moderator. Include audience Q&A at the end.

Presentation 1:
Joan Hughes
Chair, NSW Ministerial Advisory Council on Ageing (MACA)

Presentiation 2:
Yumi Lee
CEO, Older Women’s Network
Older women are one of the fastest-growing groups experiencing homelessness in Australia, yet the visible numbers reflect only the tip of a much larger problem. This presentation examines the demographic and structural drivers behind older women’s housing insecurity and asks whether the homelessness sector is prepared for the scale of change ahead.

Presentation 3:
Dr John Ward
Vice-President, Hunter Ageing Alliance
The need for effective housing plans
We have a housing crisis involving both homelessness and housing insecurity. The current housing program is failing to address this crisis, particularly in regional areas. Addressing the problem in a reasonable timeframe requires comprehensive regional housing plans that involve all key stakeholders and identify housing needs, effective strategies, sources of funding, obstacles to success and then determine goals and timelines that allow monitoring.

Presentation 4:
Ms Nissa Phillips
Hunter Homeshare Coordinator , Embrace People and Place
Ms Wendy Francis
Board Director and Homeshare Development Officer, HANZA Homeshare Australia and New Zealand Alliance

Presenters

Joan Hughes

Joan Hughes

Chair, NSW Ministerial Advisory Council on Ageing (MACA)

Joan has been a CEO in the not-for-profit sector for 30 years, managing national and NSW peak organisations and charities to improve the recognition, status, policies and services for specific groups of people including older people and their family carers. Joan has also managed Federal and State Government relations for many organisations resulting in legislation, programs and services.

Joan finished paid employment in March 2021. Her current Board roles include:
Chair of the Ministerial Council on Ageing, Deputy Chair NSW Ageing and Disability Commission. She was a recent Board Director of Council on the Ageing (COTA) Australia and is the immediate Past President of Council on the Ageing (COTA) NSW, a position she held for 9 years. She has received Life Membership of COTA NSW and is a Churchill Fellow.

Joan spends a lot of her time advocating and representing the needs and interests of older people. She believes that one of the most important issues for an older person is to stay connected in a meaningful way with friends, family and their community. No matter where older people live, they need access to ‘good mates’ as well as services and facilities that allow them to age with dignity, respect and choice.

Moving to a regional area from Sydney has given Joan firsthand experience in better understanding the needs of older people especially lack of affordable transport options, access to health services and affordable housing especially for older women and those on pensions.

Yumi Lee

Yumi Lee

CEO, Older Women’s Network

Yumi Lee has worked on women’s rights and violence against women for over 30 years. She began with advocacy for women’s rights in armed conflict and nuclear disarmament. Prior to returning to Sydney and working for the Older Women’s Network, she was based in Hanoi with an organisation supporting street children and rescuing women trafficked to the sex trade in China. She has also supported organisations in Nepal working with marginalised women when she was living there. As the CEO of OWN NSW she is now advocating and lobbying on issues impacting older women, including housing insecurity and homelessness as well as violence against older women, especially in aged care. Yumi received the 2025 Cath Leary Social Justice Award; as well as the Advocacy and Reform Bright Sparks Award of 2021 of the NSW Women’s Legal Service for her work in advocating for the safety of older women; and is a member of the NSW Ageing and Disability Commission’s Advisory Board and was a member of the Federal Attorney General’s Lived-Experience Expert Advisory Group on Sexual Violence.

photo-John-Ward

Dr John Ward

Vice-President, Hunter Ageing Alliance

Australia

John Ward is a semi-retired geriatricina and one of the founding members of the Hunter Ageing Alliance (HAA) which aims to make Newcastle and Lake Macquarie into age-friendly cities. One of the strategies of HAA is housing and John convened the Housing for Older Persons Project (HOPP) in 2021. HOPP facilitated a meanwhile use project for 22 women, run by Pacific Link Housing and obtained the money to commence Hunter Homeshare, run through Embrace People and Place. HOPP is trying to change the regulations to make dual occupancy easier and is developing church land into 18 housing units for older women. The lack of real progress in housing over the last four years has convinced HOPP that a Local Housing Plan is required. John was the 2024 NSW Senior Australian of the Year.

Nissa-Headshot

Ms Nissa Phillips

Hunter Homeshare Coordinator , Embrace People and Place

Australia

Nissa Lee Phillips is a dedicated Community Development practitioner with over fifteen years’ experience in the not-for-profit and community sectors. As the Hunter Homeshare Coordinator with Embrace People and Place, she works to create innovative, sustainable housing solutions that also address social isolation. With a background in Social Ecology and postgraduate qualifications in Health Promotion, Nissa brings a systems-thinking, evidence-based approach to fostering connection, equity, and resilience within communities.

Based in Newcastle (Muloobinba), she is passionate about social justice, housing security, and co-creating inclusive, supportive environments for those experiencing adversity. In partnership with the Hunter Ageing Alliance, Nissa coordinates the Hunter Homeshare Program, connecting people in need of safe, affordable housing with compassionate homeowners. The program supports mutually beneficial living arrangements grounded in trust, respect, and community connection. Guided by a social ecology lens, Nissa approaches her work across the housing, community, and not-for-profit sectors with curiosity, compassion, and collaboration.

Relational and strengths-based, her practice draws on asset-based community development principles and celebrates the power of storytelling, community knowledge, and collective action. Nissa is committed to working in ways that reflect the diversity within our communities, embedding co-design approaches and building meaningful partnerships with First Nations peoples, CALD communities, and people with disabilities. She believes another world—and another way of being and doing—is possible, and continues to create innovative, intersectional solutions to the complex and “wicked” challenges of our time.

Wendy-Francis-cropped

Ms Wendy Francis

Board Director and Homeshare Development Officer, HANZA Homeshare Australia and New Zealand Alliance

Australia

Wendy has over 20 years of experience in frontline and management roles within Community Services, working alongside older people, people living with a disability and their families. Wendy is committed to co-creating innovative support options that provide choice and opportunities for people to remain in their homes, connected to friends, family and communities. This passion led Wendy to Homeshare, helping to establish it as a shared living option in Perth, WA and Sydney, NSW. Since 2019 Wendy has been a board member of HANZA, the peak body advocating for the development of Homeshare in Australia and New Zealand www.hanza.org.au. Wendy is also a Trustee for Homeshare International, https://homeshare.org/ enabling her to learn and share best practice in shared living from around the world. Currently Wendy is also assisting HANZA as the Homeshare Development Officer, liaising on key projects such as self-directed Homeshare, membership support, training and advocacy.