Joanne is the Clinical Manager at Street Side Medics (SSM), a not-for-profit mobile GP outreach service providing healthcare to people who are vulnerable and those experiencing homelessness across NSW and VIC. Since joining in January 2024, she has led the clinical team in result management, governance and quality improvement initiatives to ensure safe, effective, and compassionate care in complex environments. With over 20 years\’ experience working in a tertiary Sydney Emergency Department, Joanne brings deep expertise in managing complex presentations and leading multidisciplinary teams. During the COVID-19 pandemic, she further developed her skills through project management roles in NSW and Victoria, strengthening her abilities in system design, crisis response, and stakeholder engagement. At SSM, Joanne combines frontline clinical expertise with strategic leadership to improve access, continuity, and integration of healthcare for vulnerable populations who experience barriers to accessing mainstream health services.